The SROI approach seeks to measure change. Engagement with stakeholders to identify outcomes has to be on the basis of identifying any changes that they experience and discussing how they are measured. This can be done using a variety of techniques. Examples of the materials used for community consultation, structured questionnaires and interactive approaches (the latter being particularly suitable for working with children and young people) are available.
It is important to explain the purpose of the session from the outset and to make sure that participants understand that it is the changes that they experience, as a result of the activity that forms the scope of the SROI, that are being measured.
community consultation/identification of outcomes
selecting financial proxies
SROI places a value on the changes that stakeholders experience using financial proxies. The value represented by the proxy must equate to the value placed on the change by the individual stakeholders – to do this properly they have to be consulted. Stakeholders sometimes find it difficult to put a value on what the change means to them and may find this easier to do if they can relate it to the benefits or enjoyment delivered by items or activities they know and understand. Clearly the comparisons chosen will vary from group to group.
Please note that the above is a sample of some of the materials used by greenspace scotland and partner groups and organisations to carry out SROI analyses. It is important to recognise that each SROI analysis is unique and whilst these resources can be used for guidance they will need to be adapted and tailored to meet the different requirements of each analysis.